The charismatic stars of Utah’s business world are meticulous, focused, passionate folks. They inspire us at every moment of interaction.
The annual ‘Forty Under 40’ program honors Utah’s up-and-coming professionals rising through the ranks at record speed. Meet Travis Mecham, Vice President of TechnaGlass, honored to be amongst the remarkable young rising professionals in Utah!
Heartiest congratulations from #TeamTechnaGlass!
Having brilliant customer service requires a fast, friendly and quality-focused customer vision. At TechnaGlass our focus is to build strong and long-term relationships with the customers. Our agents deal with various types of inquiries every day. We make sure that the correct concern is identified and then diagnosed in the best possible manner. TechnaGlass believes that quality customer service is the only way to keep customers coming back. From the stores to our call centers, each one of us has one goal, one vision, “Acquiring Happy Customers”.
We had a wonderful 2016 and it was a year of discovering great customer service talent. We want to appreciate and recognize the high achievers in customer service quality, who worked day and night in maintaining the ‘TechnaGlass Way’ of managing customers. The most prominent TechnaGlass customer service performers for the year 2016 were:
- Douglas Rocks (Call Center)
- Kent Jungling (Call Center)
- Curt Follett (Call Center)
- Tyler Jensen (Clearfield Store)
- Travis Crebs (Taylorsville Store)
- Harvey Chavez (Salt Lake City Store)
Their attentiveness, patience, clear communication skills, knowledge of the business and most of all their ability to “read” customers was remarkable.
No matter where you live or what season it is, your windshield is in danger of becoming damaged. It may be later, it may be sooner, but one thing is certain: one day, you’ll be driving down the road, and a small rock is going to fly up and- Crack! You now have a fresh chip in your windshield. What do you do? If you wait too long, that rock chip will only grow bigger and more pronounced. After enough time, it will form into a full-fledged crack, ruining your windshield. Instead of waiting, come visit TechnaGlass.
TechnaGlass has been in the rock chip repair business for over 25 years now! We understand windshields better than anyone else, and we know how delicate these small cracks and chips can be. That’s why we offer affordable Rock Chip Repair at all our locations for only $29.95. No appointment necessary. Just stop by and we’ll make sure that chip does not turn into a full-on crack.
Glass.com®, a web-based lead generation and information portal specifically designed to advance glass shops, has announced the addition of TechnaGlass to its growing list of affiliate companies.
TechnaGlass, based in Salt Lake City, has been in the windshield replacement and repair business for more than 25 years, and has 42 locations throughout Ohio, Kentucky, Mississippi, Minnesota, Wyoming, Colorado, New Mexico, Utah, Nevada, and Oregon. The company offers auto glass repair and replacement, with both in shop and mobile services. TechnaGlass is a registered company with the Auto Glass Safety Council, as well as the National Windshield Repair Association.
Since launching October 1, 2016, Glass.com is quickly gaining the attention of large companies needing to obtain leads in large service areas. It offers advantages for all companies, such as the ability to receive notification of new leads by email and to manage the leads from a personalized dashboard. More details can be found at https://www.glass.com/affiliates.
Before you panic, drive home and get out your magnifying glass. Take a really close look at your new chip. It just might be possible to repair the chip instead of replacing the entire windshield. Techna Glass would be your best bet.
Why Choose Techna Glass Rock Chip Repair?
It’s fast : Windshield & rock chip repair in under 20 minutes.
It saves you money: If the damage spreads, replacing your windshield could cost you hundreds of dollars.
It’s safe: Repairs restore the structural integrity of your windshield.
Walk-in at any of our stores & get your Rock Chip fixed today. For more information on our store locations Click Here
“Tis the season to give … to the little ones in need”
With the abundance of decorations, shopping, and celebrations that Christmas time brings; its hard to imagine there are so many children in our community living without shoes and few clothes on their backs. KSL wants to reach out to help provide these basic needs to our disadvantaged children through the heritage KSL Quarters for Christmas Program.
KSL Quarters for Christmas is a great tradition in our community that raises money to provide new shoes, clothes, and other items to children in need. These donations have helped raise $3.4 million and have served nearly 200,000 people. This year KSL has in-cooperated with Techna Glass to help kids in need as well as local school districts to find families in need of help.
Donate at any of our 25 Utah locations. Be a part of KSL Quarters for Christmas Program and help us spread joy and cheer this holiday season to all the children among us who live with so little.
One of our worried customers came out happy from our Holladay store in Utah. She narrated her story as follows:
“I have been very happy with working with them. Last year a rock the size of a golf ball hit some glass on my car, and shattered it, along with chipping my windshield, and they helped me research to find the best price and time frame for repairs (since it was a new type of repair for them on a new vehicle that was unusual — the glass was on a part of the car where there was no window. Super annoying thing to discover about my car!) They helped me cover it so it wouldn’t rust since it was a super rainy week, got the piece in, and then repaired my car quickly.
Today I went in to get two rock chips fixed (I swear my commute is going to be the death of my windshield), and I found out I get them free for as long as I own the car because they counted that repair last year as a windshield replacement! Hell yeah, Techna Glass! Thank you!”
We are happy to announce that Techna Glass is the 2016 KSL Local A-List Winner! KSL is Utah’s largest broadcasting house. It has been holding the local A-list competition since 2010. Techna Glass has been consecutively winning this prestigious award for the last 2 years. We thank our customers who voted for Techna Glass in the Poll and made us the best Auto Glass company in Utah, yet again.
Techna Glass attended Dreamforce 2016 held in San Francisco, California during the first week of October. We are proud to let our customers know that we are associated with one of the largest cloud computing companies in the world. Salesforce makes our technical system stronger than ever. The strength of our lead-to-cash process has tremendously benefited from the excellence of salesforce.
Techna Glass will cut the ribbon at its store at 870 West 100 South in Vernal Utah on Thursday, October 20th at 5 :00 pm. Vernal Mayor. Sonya Norton and members of the Vernal Chamber of Commerce are expected to join Techna Glass CEO, Troy Mason, for the celebration.
Techna glass provides high-quality auto repair and replacement services in over 11 states and 41 retail location, along with its fleet of dispatched mobile technicians. Techna Glass has serviced over 2 million customers since its inception in 1991 by providing a customer focused experience and guaranteeing the workmanship behind its services.
In addition to a large retail customer base, Techna Glass provides services to a diverse commercial account base including auto dealerships, municipalities, school systems, car rental firms, and fleet services companies. Techna Glass is accredited by every major insurance provider allowing direct billing and electronic reimbursements of claims, which is hassle-free for consumers.
“We are excited to expand our Techna Glass brand to eastern Utah,” said Troy Mason, CEO of Techna Glass . “Along with our Vernal store manager Jarad Libberton, we look forward to earning the business of our new neighbors while providing great value and expectations customer service.”
The Store hours are Monday through Friday 8:00 am to 6:00 pm and Saturday 8:00 am to 5:00 pm, closed Sundays.
Now in its 25th-year, Techna Glass has grown from a small family auto glass company to become one of the largest regional auto glass repair and replacement companies in the United States. Techan Glass is committed to pleasing its customers and providing a safe and high-quality installation experience. Techna glass uses OEM materials and adheres to AGRSS (Auto Glass Repair Saftey Standard), which is the accepted industry benchmark. For more information visit www.techanglass.com.